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Continental can't find serial number

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Joined
Jun 14, 2023
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Location
2W6
I ordered a replacement data tag from Continental for one that had been lost on my A75. Now, after two months of waiting, I hear that they can't locate my engine in the records. I have a long logbook history and a photo of the lost data plate. I recall reading on a thread that someone else had this issue with Continental, and they were able to work it out. Sound familiar to anyone?

Oh, and this is apparently one of three they are working on with the same issue. So obviously a Continental problem.
 

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